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Contact Us
Having problems with your order, a doubt to clarify or a question
to ask? Simply fill in the form below and we'll get back to you
as soon as possible. Our typical response time is about 24-36 hours.
Checking Your Order Status
If you are inquiring on the status of your order, please
do so at this page.
Important Notice!
Before you submit your inquiry, please check out store
FAQ to make sure that your question has not been answered in
the FAQ yet.
Tracking of orders is currently not supported by our local postal service. Deliveries typically take about 2-3 weeks to complete, and may take slightly longer during festive seasons.
Also, we have noticed that many mail providers have been
blocking our emails. To ensure that you get a reply, please add our domain to your list
of allowed senders:
www.myimportstore.com
Please submit your inquiry only once and complete
all fields or else you will encounter a delay in getting a reply
from us. If you sent in more than one inquiry, it might lead to
unnecessary delays as we track your order across various departments.
We do our utmost best to replying all inquiries to the best of our
ability, so please be patient with us.
Please fill in all required fields.
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World-Wide Shipping
We ship internationally to any part of the world, and also accept payments via credit cards, Paypal and Western Union.
100% Customer Satisfaction Policy
"We believe every customer is special, and our
promise is 100% happiness and satisfaction every time
you shop with us."
Read more
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